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Your Scamper Questions: Answered

Whether you’re curious about event day details and schedule or how you can be a top fundraiser, we have answers for you!

What is Summer Scamper?

Summer Scamper is your opportunity to join our community in a race toward one big goal: to provide health and healing for all children regardless of their family’s ability to pay. After the 5k run-walk, there’s plenty to celebrate, see, and do, including the activity-packed Family Festival, fun giveaways from our generous partners and vendors, prizes for top fundraising teams and individuals, and so much more! 


How do I register? 

You can register as an individual or start a team and rally your friends and family to join the fun. Register here.


How far in advance do I need to register to participate in the 5k or kids’ fun run?

Registration is open from April until event day, Sunday, June 23. 


I registered for Scamper. How do I log in to update my Scamper page or to see my fundraising progress?

Log in with the email you used to register for the event. Click the “Sign In” link in the upper right-hand corner. On mobile, expand the hamburger menu and then click “Sign In”. You can also search your email for your registration confirmation and “Claim Your Page” message—this email also has a link to log in and review your fundraising progress, thank your donors, and update your personal Scamper fundraising page.


I forgot my password.

Visit this page and click “Sign In” in the upper right-hand corner. Then, click the “Forgot password?” link to initiate the password reset process or click the “Get Magic Link” button to receive a special sign in link directly to your inbox. 

Once you log in, you can view and update your personal fundraising page, progress toward your goal, and more. 


I registered as an individual, but I meant to join a team. What should I do? 

Log in to your personal Scamper page. In the “Overview” tab, scroll down and click on the tab for “Creating or Joining a Team”, and follow the prompts. 


Can I register for my friend or family member?

Yes! You can register multiple people at once. Register here.


My friend registered me for Scamper. How do I claim my fundraising page?

Welcome to Scamper! You should have received an email with your login information. Once you log in, you’ll be asked to complete your Scamper registration, and you can edit your page. If you need assistance, please contact us!


I work for a local company and want to get my colleagues involved in Summer Scamper. How do I get started?

We encourage organizations of all sizes to create teams and use Summer Scamper to build community. If you are interested in sponsorship opportunities, please visit our sponsorship site here.


Is there a virtual Scamper this year?

We are not hosting a virtual event this year. Due to low virtual participation last year, feedback from participants, and our desire to create the best event experience possible, we decided not to continue with the virtual event. If you are unable to attend in person, you can still register and fundraise to help kids and families at Lucile Packard Children’s Hospital Stanford. 


Where can I find the event details, schedule, and race map?
They’re all on the Day-Of Details page.


Where can I pick up my race packet? What’s included in my race packet? Can I pick up race packets for other people?

Packet pick-up will be available at Sports Basement Redwood City located at 202 Walnut Street, Redwood City, leading up to the event. Yes, you can pick up race packets for your friends, family, or colleagues. Your race packet will include your race bib and race shirt. Scamper Day packet pick-up is also available, with a $10 suggested donation to offset the costs of hosting packet pick-up on event day.


What time does packet pick-up open on the day of Summer Scamper? 

Packet pick-up begins at 7:30 a.m. on event day. If you picked up your race bib and shirt prior to event day, plan on arriving by 8:30 a.m.


I am excited to attend Summer Scamper this year! Where can I park once I arrive? 

Please visit Day-of Details for info about parking. 


Where can I see race results for the 5k? 

5k race results will be available following the event. 


Where can I see a schedule of activities for Summer Scamper? 

We have a morning packed full of fun family-friendly activities for Summer Scamper participants. You can find a schedule here.


Where do funds raised for Summer Scamper go? 

Funds raised for Summer Scamper are designated to the area selected by the individual fundraiser for individual pages, or team captain for team and team members’ pages upon registration. Money raised by a team will be directed to the same area at Lucile Packard Children’s Hospital Stanford. We recommend selecting one of our five priority areas: the Betty Irene Moore Children’s Heart Center, pediatric cancer research, Mothers & Babies programming, the Packard Family Cares Fund, and the Lucile Packard Children’s Fund. If you’d like to fundraise for a different area, please indicate your selection during the registration process. Funds that are not designated upon registration will automatically be directed to the hospital’s area of greatest need. If you need help with designating your funds, please contact us. Learn more about our fundraising focus areas here.


Is there a minimum amount that I am required to fundraise?

There is no minimum (or maximum) to fundraise, but for first-time participants, we suggest starting with a goal of $350. Every single dollar makes a difference in the lives of our patients and their families, and we are so grateful for your support. Plus, fundraisers can earn fun prizes!


When I donate to someone’s page, where do the funds go?

Donations made to an individual participant’s page will support the fund that the participant chose during registration. Donations made to a team or team member’s fundraising page will support the fund that the team captain chose during registration.


I need some help getting started. Do you have fundraising materials to help me reach out to my network?

We sure do! Check out our Downloadable Scamper Resources for more information. You’ll find some useful tips, sample emails, and social media posts. If you have any questions, contact us to be connected with a fundraising coach. 


How do I update my individual fundraising page?

Click here and then click “Sign In” in the upper right to log in to your account. Once you log in, click ‘Manage’ at the top of the screen. From here, you can update your individual profile picture, customize your fundraising page URL, and tell your story about why you Scamper.


I’m a team captain. How do I update my team fundraising page? 

Click here and then click “Sign In” in the upper right to log in to your account. Once you log in, click ‘Manage’ at the top of the screen. From here, you’ll be able to update your team profile picture, customize your fundraising page URL, and tell your story about why you and your team Scamper. 


How do I track my donations and thank my donors?

When someone donates to your page, you will receive a notification that says who donated and how much they gave. Log in to your Scamper account to see a list of recent donations by clicking on the “Donations” tab. Click the “Thank Donor” link next to the donor’s name to post a public comment that will be viewable on your wall and generate an automatic email to your donor. You can also send a more heartfelt “thank you” email to your donors from the “Emails” tab. Click on “Thank Your Donors,” copy and paste our thank you email template into your personal email, click “View Donors,” select the donors you want to thank by email, click to copy their email addresses, and paste into your personal email. Press send! 

Questions about Summer Scamper?

If you have a question not answered here or you would like to connect with a fundraising coach, please reach out to us! We're here to help.